IT Computer Services

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As an introduction to this new service offered by Managed Care Alternatives, Inc., we will offer you a discount of 25% off the per-hour labor charge you last paid to any company that provided IT services to your business.  Simply show our technicians an invoice you have paid within the last six months for IT service/maintenance/repair work, and we will reduce the hourly labor rate you were charged on that invoice by 25%!   

We offer:

MONTHLY SERVICE CONTRACTS:

Keep your individual PC’s and/or office network running smoothly and virus free. We will visit your office on a monthly, biweekly, or weekly basis. “Ongoing support is taken seriously as we understand how downtime and system problems affect your productivity. We can help

AS NEEDED TROUBLESHOOTING AND REPAIR:

Your PC, server, or printer is down and you need it fixed now! We will quickly address, in-person, any of the issues listed below. Rest assured that we will focus all of our attention on troubleshooting and resolving the problem and getting your vital business systems back up and function as soon as possible.

  • Desktop or PC issues
  • Server failures and other related emergencies
  • Network troubleshooting and repair
  • Wireless connectivity issues
  • Virus/Malware removal and/or cleanup

ADDITIONAL ONSITE COMPUTER REPAIR SERVICES AND SUPPORT:

  • Home PC Support
  • Home PC Repair Service
  • Hardware Installation
  • Virus Removal and Protection
  • Anti Virus Program Installation
  • Data Backup and Resolution of Failed or Unsuccessful Backups
  • Software Installation
  • Anti-Spam Software Installation

NEW EQUIPMENT REPLACEMENT/INSTALLATION:

  • Additional PC’s added to the network
  • Peripheral devices
  • Server Installation 

REMOTE SERVICE:

We Connect to your server from our office to provide maintenance and diagnose problems. Remote services is less expensive than on-site service.

Ongoing System support is something we take very seriously. We understand how downtime and system problems affect your productivity. We can help!!

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